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​ACCESSIBILITY STATEMENT

This statement was last updated on 01/06/2025.

We at Newergy Heating are working to make our site accessible to people with disabilities.

What We’re Doing
 

We aim to make our website content clear, straightforward, and easy to navigate. We strive to meet the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA compliance.

This means, for example, that you should be able to:

  • Zoom in up to 300% without the text spilling off the screen

  • Navigate most of the website using just a keyboard

  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

  • Read content with clear contrast and layout, avoiding low colour contrast or confusing structure
     

How Accessible This Website Is
 

We know some parts of this website may not be fully accessible:

  • Some older PDF documents may not be fully accessible to screen reader software

  • Some images may lack alternative text

  • Some interactive elements or plugins may not yet be fully optimised for keyboard-only use
     

What to Do If You Can’t Access Parts of This Website
 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

Email: Newergyheating@gmail.com
Phone: 01233630825 / 07523885364
Postal Address: Newergy Heating, 220 Canterbury road, Kennington Ashford, Kent, TN249QL

We’ll consider your request and get back to you within 5 working days.
 

Reporting Accessibility Problems with This Website
 

We’re always looking to improve the accessibility of our website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using the details above.
 

Enforcement Procedure
 

If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS):
https://www.equalityadvisoryservice.com
 

Technical Information About This Website’s Accessibility
 

Newergy Heating is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with WCAG 2.1 level AA, due to the non-compliances listed above.
 

Preparation of This Accessibility Statement

This statement was prepared on 01/06/2025. It was last reviewed on 01/06/2025.
We last tested the site on 01/06/2025, using a combination of manual testing and automated tools such as Axe and Wave.

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